Tel: 0121 378 4559

Weekend Call Centre

We are recruiting for a Weekend Call Centre Agent to join our client based in Erdington. This position is suited to someone who does not currently work during weekdays.

Criteria

  • You must have access to your own vehicle
  • Mustn't currently work full time during the week

The Role

  • Logging calls/jobs received by telephone and email on to the helpdesk database utilising helpdesk software
  • Answering phones and directing calls and responding to enquiries
  • Following standard help desk procedures at all times
  • Logging all help desk interactions
  • Administering the help desk software
  • Redirecting problems to correct resource
  • Identifying and escalating situations requiring urgent attention
  • Informing management of recurring problems
  • Staying current with system information, changes and updates

The Hours 

6.00am - 6.00pm Saturday

6.00am – 6.00pm Sunday

24 hours per week

The Salary

£8.21 per hour

This is a great opportunity to join a leading company and be part of a fantastic team. If you have a good telephone manner and a high level of customer service, then we want to hear from you!

Type:
Permanent
Location:
Erdington
Salary:
£8 - £8 per hour
Reference:
PP05