Tel: 0121 378 4559

Telesales Administrator

Our well established client based close to Castle Bromwich is looking to recruit a strong Telesales Administrator to join their busy, friendly small sales office.

Hours - 8.30 - 5pm Mon to Thurs (1 hour lunch).  Fri - 8.30 to 1.30 

The Ideal Candidate:

  • Confident and capable

  • Ability to work well with a team

  • Good IT skills

Duties:

  • Responsible for making outbound calls to their established dealer base

  • Up sell or sell add-ons to incoming callers

  • Place orders on the Proteus database system

  • Chasing carriers to check progress of orders etc. if necessary

  • Arranging collection of faulty goods, if required

  • Inputting various information and credits on to the database system

  • Checking weekly stock availability

  • Producing reports for the Reps on Excel spreadsheet.

  • Contact end user to arrange delivery date

  • Promote & update special offers

  • Action emails

  • Complete weekly telesales report of week’s activity.

Accuracy and working through outbound calls is the most important part of this job.

Must be a team player who can multitask and will go the extra mile should it be needed. You must be flexible to sometimes stay beyond 5pm should a job need completing.

Commission is £100 - £250 per month and is achievable.

If you are available immediately and have good sales experience, please send your cv, we would love to hear from you.

Type:
Permanent
Location:
Castle Bromwich
Salary:
£20000 - £21500 per annum
Reference:
00041