Medical Administrator

Penns Personnel are looking to recruit an experienced Medical Administrator to code, record, action and refer all correspondence coming into a busy GP Practice. The successful candidate will ideally have a medical / clinic background in a similar role.

  • Checking for clinical correspondence received at the Surgery via post, facsimile or electronic mail. 
  • Receiving incoming clinical correspondence and distributing to GPs/clinicians via Workflow or as appropriate for further action. 
  • Inputting daily data from hospital letters prior to scanning of their diagnoses. 
  • Inputting daily data of cervical smear reports and creating an appropriate letter to the patient. 
  • Liaising with external agencies for clarification of information or to update on progress, this mainly involves communicating with local hospitals, clerical staff, laboratories and consultant secretaries. 
  • To ensure that all incoming and internal patient correspondence is stored on/in the patients’ medical record and relevant information is coded. 
  • To scan all paper incoming clinical correspondence/letters/patient correspondence. Categorise/Sort clinical correspondence according to the Workflow protocol:Paper documents to be scanned and saved to the patient record within EMIS.
  • Identify and prioritise where GP action required or query by sending an EMIS Note via Workflow to the GP. 

Essential Experience/Skills

  • A high level of concentration
  • Able to identify queries/issues/problems that need urgent attention
  • Excellent interpersonal and communication skills, with the ability to interact effectively with patients, colleagues, and external stakeholders. 
  • Strong organizational skills and the ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment. 
  • Proficiency in using practice management software, electronic medical records (EMR), and other relevant computer systems. 
  • Sound knowledge of medical terminology, procedures, and protocols related to general practice. 
  • Attention to detail and accuracy in handling patient records 
  • Ability to handle sensitive and confidential information with integrity and discretion. 

Hours and rate of Pay

15 Hours per week – can be made up flexibly to suit the candidate

Hourly Rate £11.50 – £12.00 per hour depending upon experience

The role is initially temporary for 3 months with the potential to become permanent.

If you are interested in this role and have the essential experience – we want to hear from you asap. This is an exiting opportunity to work in a friendly, forward thinking and well reputed GP Surgery.


Protecting rigorously the confidentiality of all medical information handled during the course of all duties at the Surgery. 

Disclosure and Barring Service Check 

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Medical Administrator | Sutton Coldfield | Part Time – 15 hours per week (Make up of hours – Flexible) | 3 Months Temp with the potential to become permanent | £11.50 – £12 per Hour

Make Your Application

Have questions or ready to get started? Reach out to our team for personalized assistance. We’re here to help you navigate your career journey with Penns Personnel.

0121 378 4559